There is now a streamline the process for resident’s self-service (online) for issues with garbage pickup and carts. Village of Whiting residents should go to WM.com and enter their own tickets for damaged carts. Here is a link to the WM Customer Support | WM. This is the link to check ETA and report any missed pickups Waste Management - Schedule and ETA. Residents can search using their address. Below are instructions on how to report garbage issues on the Waste Management website.